Claire Richards vents her frustration after Harvey Nichols fails to deliver her Christmas order, leaving her family without gifts
London: Claire Richards, the Steps star, is not happy. She’s called out Harvey Nichols for messing up her Christmas order. She paid over £350, but only got part of it.
Imagine her frustration! She wanted gifts for her husband and daughter. But only one item showed up. Claire took to social media to share her anger.
She asked if it’s legal for the store to take her money and not deliver everything. They claimed they had proof of delivery, but she couldn’t see it due to data protection rules.
Claire felt ignored and said her family missed out on Christmas gifts. She mentioned how she had better experiences with other retailers like John Lewis.
She expressed disbelief at the lack of customer service. Claire said it felt like they were calling her a liar instead of helping her out.
In her tweets, she clarified that she received a box, but it only had one item instead of five. She’s frustrated that they won’t acknowledge the missing gifts.
Claire has become more assertive over the years. She’s not afraid to speak up now, especially after her experiences on Celebrity Big Brother.
She’s at a different stage in life and feels more confident. If she faced drama again, she’d definitely stand up for herself.
