Thousands in Conwy are without water, and Welsh Water’s response has left many residents frustrated and disappointed
Conwy: A major water mains burst has left around 40,000 homes and businesses without water. It all started on Wednesday at the Bryn Cowlyd Water Treatment Works in Dolgarrog. Engineers are working hard to fix the issue, but many are feeling the pinch.
Areas like Conwy Valley, Llandudno, and Colwyn Bay are affected. Some businesses had to close, and restaurants are shutting early. It’s tough for everyone, especially with no water to serve customers.
While folks appreciate the engineers’ efforts, many are upset about the lack of a solid plan. People took to social media to express their frustrations. One resident said they felt there should be a better emergency plan in place.
Another person mentioned they were running low on water and were frustrated that water stations wouldn’t be available until the next day. They even had to buy ice to stay hydrated. Not cool!
Some residents praised the workers trying to fix the problem, but others were disappointed with the communication from Welsh Water. They expected updates, especially since some people are registered as priority customers.
Despite the challenges, there’s been some support for Welsh Water. Some people understand that things happen and appreciate the hard work of the repair teams. They just want better communication and planning in the future.
Welsh Water has acknowledged the difficulties, especially with sourcing bottled water due to shortages. They’ve opened water stations and are trying to keep everyone updated through their website.
